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Matsuno is an AI-powered text messaging platform designed to help businesses engage, convert, and retain customers effortlessly. Our bespoke AI agents represent your brand, ensuring personalized, meaningful, and impactful customer interactions.

Matsuno combines advanced AI technology with human expertise to deliver seamless customer experiences. Our proprietary training platform fine-tunes AI agents to understand your business, handle customer interactions, and convert leads while retaining loyal customers. Additionally, human oversight ensures optimal performance.

Matsuno is not a one-size-fits-all platform. Our AI agents are tailored to embody your brand’s unique identity, and our team continuously monitors their performance to adapt to your business needs. With over 100 integrations and a “human in the loop” approach, we prioritize results and customer satisfaction.

Our “human in the loop” system ensures that high-stakes interactions are reviewed by a human team member. For example, when making high-value offers or completing sensitive tasks, the AI agent can defer to a human for approval, ensuring the best outcomes for your customers.

Matsuno is a done for you platform and acts as an extension of your team. Our knowledgeable and friendly staff are always available to assist with any questions, concerns, or customization needs.