Turn conversations into conversions.

Meet Matsuno, your new AI-powered text messaging platform designed to engage, convert, and retain customers like never before.

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98%
SMS Open Rate
3.7X
Higher Performance vs. Email

Everything is done for you.

Getting the best results from AI agents can be complex and tedious, that's why we take care of everything for you so you can focus on growing your business.

Restaurants

Elevate customer engagement with personalized text agents, fostering loyalty while amplifying the unique character of your restaurant.

Realtors

Build your client list with our text agents, expertly trained to ensure that every interaction feels like a natural extension of your expertise and commitment.

Retail

Revolutionize retail with personalized engagement, acquisition and loyalty building, all tailored to enhance your brand and customer satisfaction.

Home Services

Grow your home services business with our custom text agents, designed to intuitively meet homeowner needs and build enduring trust and satisfaction.

Automotive

Drive your automotive business forward with our advanced text agents, specifically designed to understand and cater to the dynamic needs of the automotive industry.

Health and Beauty

Enhance the health and beauty journey of your clients with our intuitive text agents, meticulously developed to empathize and respond to diverse client needs.

Trust the AI agent representing your brand.

You wouldn't hire just anybody to represent your business. That's why our customer focused AI agents are trained to be your best representative.

Your best representative

Let our bespoke AI agents, embodying your brand's unique identity, enrich customer experiences and ensure every interaction counts and every customer feels valued.

Continuously monitored

Our attentive team ensures your AI is always performing at its best, perfectly adapting to the unique needs of your business and customers.

Proprietary training platform

Built from the ground up by our engineering team, out training platform is designed to train and fine-tune customer focused AI agents that know your business.

Human in the loop

When the stakes are high, our agents can reach out to a human for approval before completing tasks or making high value offers to customers ensuring the best customer outcomes.

Connect the tools you use

With 100+ integrations it is easy to connect to the existing tools you use today. Import data from your POS, CRM and other databases and close the loop to measure customer conversions.

Our people make the difference

We’re an extension of your team and we care about your business brand and growth. Our team is always ready and available to support you, not just as a client, but as a valued partner.

Want to see it in action?

Our team will demonstrate how Matsuno can start driving revenue for your business today.

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Our team will contact you shortly.
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Frequently asked questions

Everything you need to know

What is Matsuno?
Matsuno is an AI-powered text messaging platform designed to help businesses engage, convert, and retain customers effortlessly. Our bespoke AI agents represent your brand, ensuring personalized, meaningful, and impactful customer interactions.
How does Matsuno work?
Matsuno combines advanced AI technology with human expertise to deliver seamless customer experiences. Our proprietary training platform fine-tunes AI agents to understand your business, handle customer interactions, and convert leads while retaining loyal customers. Additionally, human oversight ensures optimal performance.
What makes Matsuno different from other AI solutions?
Matsuno is not a one-size-fits-all platform. Our AI agents are tailored to embody your brand’s unique identity, and our team continuously monitors their performance to adapt to your business needs. With over 100 integrations and a “human in the loop” approach, we prioritize results and customer satisfaction.
What is “human in the loop,” and how does it work?
Our “human in the loop” system ensures that high-stakes interactions are reviewed by a human team member. For example, when making high-value offers or completing sensitive tasks, the AI agent can defer to a human for approval, ensuring the best outcomes for your customers.
What kind of support does Matsuno offer?
Matsuno is a done for you platform and acts as an extension of your team. Our knowledgeable and friendly staff are always available to assist with any questions, concerns, or customization needs.
How does pricing work?
Matsuno offers flexible pricing plans based on your business needs, including the volume of interactions and integrations required. Get in touch with our team for a personalized quote.
Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.